TERMS & CONDITIONS
UPDATES TO THIS POLICY
Shop The Hub may, at any time and without notice, revise these Terms & Conditions on the Site. Your continued use of the Site constitutes your acceptance of any such revisions. You should therefore periodically visit this page to review the current Terms & Conditions. Please see the date of when the Terms & Conditions were last updated.
WHO WE ARE
Shop the Hub is an online business in the retail industry that markets furniture, linen and homeware.
ACCURACY OF INFORMATION ON THE SITE
We do our best to ensure that the information on the Site is complete, accurate and current. Despite our efforts, however, information on the Site may occasionally be inaccurate, incomplete or out of date. All specifications, products, descriptions and prices of products on the Site are subject to change at any time without notice.
We make all reasonable efforts to accurately display the attributes of our products, including the applicable colours. However, the actual colour you see will depend on your computer system, and we cannot guarantee that your computer or device will accurately display such colours.
The inclusion of any products or service on the Site at a particular time does not imply or warrant that these products or services will be available at any time.
HOW TO PURCHASE PRODUCTS ONLINE
Your order enquiry process will be as follows:
- Select product/products and add to cart
- Follow check out process
- Your enquiry will be sent to our sales team who will respond with confirmation of stock and availability or manufacturing lead times as well as confirmation of delivery costs and time estimates.
- Should you wish to go ahead with your order we will then send an invoice for payment.
All prices quoted on the website are in South African rands (ZAR).
Prices on the website may vary from time to time and may be incorrectly displayed due to typing errors and are therefore subject to change at any time and without prior notification. From time to time, technical errors/typo’s may occur and while we do, within reason endeavour to honour prices advertised, Shop The Hub reserves the right to amend pricing as needed where a technical/human error has occurred.
We currently only offer payment via Electronic Bank Transfer.
EFT: Please note that it may take up to 3 business working days until your payment reflects in our bank account and orders will only be processed or delivery will only be made when payment reflects in our bank account.
GUARANTEES & WARRANTIES
Your invoice must be retained and is required for any guarantee policy to take effect. Guarantees and Warranties vary according to product/supplier and will be null and void should the goods be tampered with, abused or used/stored outside the manufacturers specifications.
Deposits will not be refunded in the event of cancellation of custom made goods.
Shop the Hub reserves the right not to accept an order under the following circumstances:
- Unavailability of stock to fulfil the order.
- Inability to deliver goods to a specific area. Please refer to our Delivery & Returns Policy.
- Payment not authorised.
- Client does not comply with terms and conditions of sale.
AVAILIBILITY OF PRODUCTS
Due to the variety of products online, please note that we do not carry stock of all the products on our website. Delivery lead times will be subject to whether stock is available immediately.
Shop The Hub is committed to respecting the privacy of your personal information. Any personal information pertaining to the customer will not be shared with any 3rd parties. For the purpose of this clause, “personal information” shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from: http:/www.polity.org.za/attachment.php?aa_id=3569
COUNTRY OF DOMICILE
This website is governed by the laws of South Africa and chooses as its domicilum citandi et executandi for all purposes under this agreement, whether in respect of court process, notice or other documents or communication of whatsoever nature, Shop The Hub, Unit 4, Quayside Office Park, Knysna, Garden Route, South Africa